Why Hire a Family-Owned Foundation Repair Company?

If you are experiencing foundation issues (link to blog about types of foundation issues) with your home or business, there are a lot of companies that can repair the damage. A quick google search reveals over 35 foundation repair companies in the Dallas – Ft. Worth metroplex alone. How do you know which one(s) are best for your needs? Keep reading for our thoughts on the advantages of working with a family-owned business like Maestro’s Foundation Repair.

Better Service

When you call Maestro’s Foundation Repair, you won’t be routed to an out-of-state call center. Rather, one of the owners of the company will answer your call. They will be able to ask the right questions to better understand your issues. If you have questions, they can answer them for you over the phone. Similarly, if you decide to schedule a free, no-obligation evaluation of the damage at your home, one of our owners will come to your home. He will do a thorough inspection of the damage talk through the various repair options. Because our owners are so hands-on, we keep our costs low and pass those savings on to our customers. Knowing our reputation is on the line with every customer interaction, you can expect:

  • Calls to be returned as quickly as possible
  • To be treated with respect during every interaction 
  • Us to show up on-time, professionally dressed and eager to solve your problem 
  • Service in either English or Spanish 
  • An owner to be on site for every evaluation and repair job
  • 100% satisfaction with the quality of your repair  

Greater Focus on Quality 

Our company is called Maestro’s Foundation Repair. Maestro is an Italian word which means master or expert. Our Co-founder, Luis Tentzohua has over 25 years of foundation repair expertise. He started in the industry when he was 16 and hasn’t stopped doing high quality foundation repair jobs since. Luis has completed or managed over 10,000 foundation repair projects. He’s a perfectionist and treats every job like he’s working on his own home. Whether it’s a simple reshimming job or a complete rebuild of a foundation, he’s seen it all. Luis is extremely hands-on. He personally hires all employees and contractors and is on-site for all repair jobs. No job is complete until he’s inspected the work and believes it is perfect.

No “One-Size-Fits All” approach 

Have you ever had to deal with customer service agents at a large company? Do you enjoy waiting on hold, being transferred to a supervisor and having to re-explain your issue multiple times? If you do, Maestro’s may not be the company for you. At Maestro’s if you have a question, concern or problem with your repair, you can call one of our owners directly. While we offer a warranty on every job, strive to go beyond the stipulations in the warranty. Our goal is 100% satisfaction with every job. If that means we do a little extra work, so be it. That’s the Maestro’s difference. 

We started Maestro’s Foundation Repair because we wanted to offer the same quality as the established repair companies at a better value and with a higher level of customer service. By having our owners interact directly with all customers, at all stages of the process, we offer better service, a greater focus on quality and the ability to respond to each customer’s unique needs. 

 If there’s an issue with your foundation, give us a call to experience the Maestro’s difference. We strive for excellence every day.